Refund policy
At 4 Health Luvrz, we want you to love your gear. If you're not satisfied, you may request a return within 30 days of receiving your order.
Eligibility
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Items must be unworn, unwashed, and in original condition with tags and packaging.
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For hygiene reasons, sports bras, underwear, and opened shaker bottles cannot be returned unless defective.
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Sale and clearance items are final sale.
Digital Downloads
All digital sales are final. Because printable planners, journals and other digital downloads are delivered instantly and can't be returned, we do not offer refunds, returns or exchanges on digital products, except where required by law.
If your download link doesn't work or a file won't open, email 4hlsupport@gmail.com with your order number and we'll send you a working copy.
How to Start a Return
Email 4hlsupport@gmail.com with your order number and reason for return. We'll send instructions and the return address. Items sent back without first requesting a return will not be accepted. Because our products ship from multiple partner warehouses, the return address may differ from where your order shipped.
Damaged, Defective, or Wrong Items
Please contact us within 7 days of delivery with photos of the issue. We will send a replacement or full refund at no cost to you, including return shipping.
Exchanges
The fastest way to get a different size or color is to return the original item and place a new order.
Refunds
Once your return is received and inspected, we'll notify you of approval. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable, and return shipping is the customer's responsibility unless the item was damaged, defective, or incorrect.